1. ARIA Desktop Reservation Deposits
ARIA Desktop is currently accepting a limited number of priority reservations through refundable deposits, accepted at three levels: Priority Access ($100), Signature Priority ($250), and Founding Member ($500). All three deposits — the $100, $250, and $500 — are refundable, or credited toward your access when you join. The $500 founding deposit holds one of a capped number of founding places.
2. Reservation Deposit Refunds
To request a deposit refund, contact support@tryomnigpt.com with your account email and reservation details. Refunds are processed to the original payment method used at reservation.
3. ARIA Desktop Reservations
Invitation only access begins July 21st, launching first on Mac. A refundable deposit secures your place in the queue and is credited toward your future ARIA access. You will receive access updates by email or text, with your consent.
4. Reservation Tiers
Priority Access ($100 deposit): Secures your place on the priority list. Full deposit credited toward ARIA access. Includes two invitation opportunities.
Signature Priority ($250 deposit): Everything in Priority Access, plus stronger placement in the access queue, preferred launch communication, early setup readiness guidance, a reserved onboarding window, and priority consideration for beta feature access. Includes five invitation opportunities.
Founding Member ($500 deposit): Everything in Signature Priority, plus Founding Member status, highest access priority, a reserved founding onboarding window, early influence on launch priorities, a founding recognition badge, and first consideration for future investment opportunities. Includes ten invitation opportunities. Founding places are strictly capped at 500 spots.
5. Technical Issues
If a technical issue caused a failed charge, duplicate charge, inability to access purchased credits, or major service failure affecting paid usage, contact support within a reasonable time. We may review logs, account activity, usage, billing history, and support information before deciding whether to issue a refund, credit, or other remedy.
6. Duplicate or Accidental Charges
If you believe you were charged twice, charged after cancellation, or charged in error, contact support@tryomnigpt.com with your account email, charge date, amount, and a description of the issue.
7. Abuse, Policy Violations, and Suspensions
If your account is suspended or terminated for violating the Terms or Acceptable Use Policy, you may lose access to the Service and may not be eligible for a refund.
8. Chargebacks
If you initiate a chargeback, we may suspend access while the dispute is reviewed. Contacting support first is usually the fastest way to resolve billing issues.
9. How to Request Billing Help
Send refund or billing requests to support@tryomnigpt.com with:
- account email;
- charge date;
- charge amount;
- plan or purchase type;
- description of the issue;
- screenshots or invoice details if available.
10. Legal Rights
Nothing in this Refund Policy limits refund rights that cannot be waived under applicable law.
11. Contact
Next Level Empire LLC
440 Louisiana St, STE 900
Houston, TX 77002
United States
Support/refunds: support@tryomnigpt.com
Legal: legal@tryomnigpt.com